Frequently Asked Questions

General Questions

How quickly will my order be shipped?

We aim to dispatch orders as quickly as possible so you can receive your Honu Living piece without the wait. Shipping times will vary depending on your location and the shipping option chosen at checkout. You’ll receive tracking details once your order has been sent.

What occasions are Honu Living products perfect for?

Our pieces are designed to make gifting easy. They’re perfect for:

  • Weddings
  • Engagements
  • Birthdays
  • Housewarmings
  • Anniversaries
  • Host gifts
  • Christmas and special celebrations

Many customers also treat themselves to a new grazing board for entertaining.

Can I send my order as a gift?

Absolutely! Honu Living products make beautiful gifts. You can send items directly to the recipient and include a message at checkout.

What if I’m not sure what to buy?

If you’re stuck, our gift boxes and best-selling boards are always a safe choice.

Product Questions

Are Honu Living products food safe?

Yes. Our resin pieces are suitable for incidental food contact, meaning they’re perfect for serving items such as cheeses, crackers, and grazing foods.

For chopping or food preparation, we recommend using the timber side of the board.

When serving food on the resin side, many customers like to place baking paper under cheeses or antipasto items to protect the surface.

What materials are used in your products?

Our pieces are made using quality bamboo timber and resin, carefully crafted to create functional pieces that also act as beautiful home décor.

Will my product look exactly like the photos?

Because our products are handcrafted, each piece will have slight variations in colour, grain, and resin pattern.

This means every Honu Living item is completely unique.

Are your products durable?

Yes — with the right care, your Honu pieces are designed to last for many years. Following our product care guide will help maintain their finish and longevity.

Product Care

How do I clean my Honu Living board or resin piece?

  • Hand wash with warm soapy water
  • Do not soak
  • Dry immediately with a towel

Please avoid placing resin and timber pieces in the dishwasher.

Do I need to oil my board?

Yes — applying food-safe mineral oil or Grapeseed oil to the timber every few weeks will help keep it hydrated and looking its best.

Can I place hot food on the resin?

We recommend avoiding direct contact with very hot items. Using baking paper or a plate is the best way to protect the resin surface.

Orders & Shipping

How can I track my order?

Once your order is dispatched, you’ll receive an email with a tracking number so you can follow your delivery.

What if my order arrives damaged?

We carefully package every order, but if something arrives damaged please contact us as soon as possible so we can help organise a replacement or solution.

Do you offer bulk or corporate gifting?

Yes — we love helping with corporate gifting, client gifts, and event gifting.

If you’re looking for multiple items, please get in touch and we’ll be happy to help.

About Honu Living

Where is Honu Living based?

Honu Living is an Australian small business located on the Gold Coast. Was created from a love of thoughtful gifting and beautifully crafted pieces for the home.

Do you have a physical store?

Honu Living operates primarily online, with occasional pop-up events and markets throughout the year.

How can I contact you?

If you have any questions, feel free to reach out — we’re always happy to help.

💛 Love your Honu Living piece?

Leaving a review or sharing your grazing board creations helps support our small business and means the world to us.